{"id":700642,"date":"2026-06-30T14:26:04","date_gmt":"2026-06-30T14:26:04","guid":{"rendered":"https:\/\/microscopemedia.com\/?p=700642"},"modified":"2026-06-30T14:26:04","modified_gmt":"2026-06-30T14:26:04","slug":"pleci-in-vacanta-taxele-ascunse-de-la-inchirierile-auto-ii-costa-scump-pe-soferi","status":"publish","type":"post","link":"https:\/\/microscopemedia.com\/?p=700642","title":{"rendered":"Pleci \u00een vacan\u021b\u0103? Taxele ascunse de la \u00eenchirierile auto \u00eei cost\u0103 scump pe \u0219oferi"},"content":{"rendered":"
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Unul din opt clien\u021bi care \u00eenchiriaz\u0103 ma\u0219ini pl\u0103te\u0219te mai mult dec\u00e2t pre\u021bul anun\u021bat ini\u021bial, din cauza taxelor ascunse. Concluzia apar\u021bine unui sondaj f\u0103cut de Which?, pe un e\u0219antion de peste 3.600 de persoane.<\/p>\n

Sondajul a inclus persoane care au \u00eenchiriat o ma\u0219in\u0103 \u00een ultimii doi ani. 13% dintre responden\u021bi au pl\u0103tit mai mult dec\u00e2t suma comunicat\u0103 la momentul rezerv\u0103rii, scrie The Independent<\/a>.<\/p>\n

Autoritatea pentru Concuren\u021b\u0103 \u0219i Pie\u021be a cerut \u00eenc\u0103 din 2015 marilor companii de profil s\u0103 afi\u0219eze informa\u021bii mai clare. Peste un deceniu mai t\u00e2rziu, problemele r\u0103m\u00e2n r\u0103sp\u00e2ndite, arat\u0103 sondajul.<\/p>\n

Printre nereguli se num\u0103r\u0103 suprataxele ascunse pentru \u0219oferii peste 70 de ani. Costurile de asigurare lipsesc adesea din pre\u021burile afi\u0219ate ini\u021bial clien\u021bilor.<\/p>\n

Ce a descoperit testul Which? <\/strong><\/h2>\n

A fost testat procesul de rezervare online la Hertz \u00een trei \u021b\u0103ri diferite.<\/p>\n

Cei care au f\u0103cut sondajul nu au reu\u0219it s\u0103 adauge un \u0219ofer suplimentar direct \u00een timpul rezerv\u0103rii.<\/p>\n

Costul acestei op\u021biuni nu ap\u0103rea \u00een condi\u021biile de \u00eenchiriere afi\u0219ate clien\u021bilor. Hertz a precizat c\u0103 taxa putea fi g\u0103sit\u0103 printr-un link separat c\u0103tre termeni.<\/p>\n

Costul real al \u0219oferului suplimentar s-a dovedit a fi de 144 de lire sterline pe s\u0103pt\u0103m\u00e2n\u0103.<\/p>\n

Care este compania cu cel mai slab scor<\/strong><\/h2>\n

Goldcar, operator activ \u00een Spania, a ob\u021binut cel mai slab scor general dintre firmele analizate, doar 48%. Aproximativ 28% dintre clien\u021bii chestiona\u021bi au declarat c\u0103 au fost surprin\u0219i de taxe suplimentare.<\/p>\n

Unii clien\u021bi au aflat despre costurile nea\u0219teptate la c\u00e2teva s\u0103pt\u0103m\u00e2ni dup\u0103 returnarea ma\u0219inii. Guy Hobbs, expert Which? Travel, a spus c\u0103 rezervarea unui autoturism ar trebui s\u0103 fie un proces simplu.<\/p>\n

\u00centrebat despre taxele ascunse, Hobbs a r\u0103spuns c\u0103 termenii neclari \u00eengreuneaz\u0103 compararea ofertelor de c\u0103tre turi\u0219ti. El a ad\u0103ugat c\u0103 serviciul de rela\u021bii cu clien\u021bii este adesea de slab\u0103 calitate.<\/p>\n

Ce au transmis companiile de \u00eenchiriere<\/strong><\/h2>\n

O purt\u0103toare de cuv\u00e2nt a Goldcar a declarat c\u0103 firma este dezam\u0103git\u0103 de experien\u021bele relatate de clien\u021bi. Compania nu a avut acces la materialele video folosite de Which? Travel \u00een investiga\u021bie.<\/p>\n

Goldcar a precizat c\u0103 va investiga orice incident semnalat de un client nemul\u021bumit de serviciile primite. Firma a introdus \u00eenc\u0103 din 2021 un cod de etic\u0103 pentru v\u00e2nz\u0103rile la ghi\u0219eu.<\/p>\n

Un purt\u0103tor de cuv\u00e2nt Hertz a spus c\u0103 informa\u021biile esen\u021biale sunt afi\u0219ate pe tot parcursul rezerv\u0103rii. Acesta a ad\u0103ugat c\u0103 tarifele \u0219i politicile pentru \u0219oferii suplimentari pot fi consultate \u00eenainte de plat\u0103.<\/p>\n

Hertz a ad\u0103ugat c\u0103 membrii unui program de loialitate pot ad\u0103uga un partener f\u0103r\u0103 costuri suplimentare. La sondaj au participat 1.984 de membri Which? \u0219i 1.653 de persoane din publicul larg, \u00een februarie \u0219i martie.<\/p>\n","protected":false},"excerpt":{"rendered":"

Unul din opt clien\u021bi care \u00eenchiriaz\u0103 ma\u0219ini pl\u0103te\u0219te mai mult dec\u00e2t pre\u021bul anun\u021bat ini\u021bial, din cauza taxelor ascunse. Concluzia apar\u021bine unui sondaj f\u0103cut de Which?, pe un e\u0219antion de peste … Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":700643,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"Default","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/microscopemedia.com\/index.php?rest_route=\/wp\/v2\/posts\/700642"}],"collection":[{"href":"https:\/\/microscopemedia.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/microscopemedia.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/microscopemedia.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/microscopemedia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=700642"}],"version-history":[{"count":0,"href":"https:\/\/microscopemedia.com\/index.php?rest_route=\/wp\/v2\/posts\/700642\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/microscopemedia.com\/index.php?rest_route=\/wp\/v2\/media\/700643"}],"wp:attachment":[{"href":"https:\/\/microscopemedia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=700642"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/microscopemedia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=700642"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/microscopemedia.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=700642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}